Personal Data Protection

mdm888 Privacy Policy

This page explains how we collect, use, and protect your personal data at mdm888.

Last updated: 30 October 2026

1. Introduction and Purpose

mdm888 (referred to as "we" in this policy) is a digital gaming platform for Myanmar players, and we handle your personal data with great care. This Privacy Policy explains what information we collect from users of mdm888.win, how we use it, who we share it with, and what rights you have.

By continuing to use this website, you are considered to have accepted the terms of this policy. If you do not agree with the policy, please stop using the service — you can reach us at [email protected].

2. Types of Information We Collect

2.1

Information you provide directly

This includes information you give us when opening an account or contacting us —

  • Full name and related personal contact details
  • Email address
  • Phone number
  • Financial information (payment service and contact details provided when depositing or withdrawing)
  • Passport or national ID card (for KYC purposes)
  • Any contact information provided through customer support communications
2.2

Technical data collected automatically

When you visit the website, our systems may log the following —

  • IP address and network data
  • Browser type and version
  • Device type and OS
  • Time of access and pages viewed
  • Session cookies and tracking technologies
2.3

Gaming data

We record game history, payment records, and bonus usage to support our service. This information is used to support responsible gaming and to improve the platform.

3. How We Use Your Information

3.1

Providing the service

The information collected is required for account creation, managing payments, and providing gaming services. Without it, some services cannot be supported.

3.2

Security and Fraud Prevention

We analyse technical data to investigate security issues, prevent financial fraud, and protect accounts from unauthorised access. These measures are necessary to protect players' funds.

3.3

Customer Support

Contact data is used to respond to enquiries sent via 24/7 Live Chat and email. These communication records are kept to improve service quality.

3.4

Responsible Gaming

Betting pattern analysis tools are used to protect players' wellbeing. If any betting activity exceeds policy limits, we will contact the player directly to offer assistance.

3.5

Platform Improvement

We analyse website usage and record data that helps improve design and game offerings. This only involves aggregated, non-personal data.

4. Sharing with Third Parties

We do not sell, rent, or trade your personal information. It may only be shared in the following limited circumstances—

  • Service Providers: Companies that process payments (KBZPay, Wave Money, AYA Pay, bank transfer providers) and technology support providers — these parties are bound by confidentiality agreements that align with our privacy policy.
  • Legal Requirements: We may disclose information as required by law, such as in response to a court order, a written request from legal authorities, or when necessary to protect our website.
  • Security Investigations: Only limited data is shared with fraud prevention specialists when conducting security investigations.

5. Cookie and Tracking Technologies

5.1

What is a Cookie

A cookie is a small text file stored in your browser that helps the website recognise you. Our website uses both session cookies (deleted when the browser is closed) and persistent cookies (kept until a set expiry date).

5.2

How to Control Cookies

You can disable cookies in your browser settings. However, doing so may reduce website functionality and some services may no longer work properly. We do not include any third-party tracking scripts on our website.

6. Data Security Measures

mdm888 applies the following measures to protect players' data—

  • SSL Encryption (TLS 1.2/1.3): All data transfers on the website are protected with SSL/TLS encryption.
  • Segregated Data Storage: Personal information and financial records are stored in separate databases.
  • Access Control: Only authorised staff can access the database, and every access is logged.
  • Regular Security Audits: Penetration testing is conducted regularly to identify website vulnerabilities.
  • Data Breach Response: In the event of a data breach, affected players will be notified promptly and corrective action will be taken.

No method can guarantee 100% digital safety. We apply the best protections we can, but in the event of a cyberattack we cannot accept direct liability for resulting losses — we will do everything within our power within the bounds of our policy.

7. Your Rights

7.1

Right to View and Correct

You may contact [email protected] to view your personal information or to correct any inaccurate data. We will make every effort to respond within 30 days.

7.2

Right to Delete Data

You may request to close your account and have your personal information deleted. However, records that must be retained under legal requirements (five-year financial records, KYC records) cannot be deleted.

7.3

Right to Data Portability

You can request that we send you the data we hold about you in a readable format.

7.4

Right to Object

You can object to data processing for non-essential purposes (marketing). Write to us at [email protected].

8. Data Retention Period

We retain data for the duration of the service and until any longer legally required period expires—

  • Account Data: Five years from the date the account is closed
  • Payment Records: Five years from the date of payment (as required by financial handling regulations)
  • KYC Records: Five years after the service period ends
  • Customer Service Records: Two years
  • Technical Log: One year

9. Protection of Children Under 21

mdm888 services are for adults aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If you believe we have received data from a person under 21, please contact us immediately at [email protected] — we will delete the data.

10. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page and the revision date at the top of the policy will be updated. For significant changes, players will be notified by email. Continued use of the website will be taken as acceptance of the updated policy.

11. Contact Us

For any questions or requests regarding personal data—

  • Email: [email protected]
  • Live Chat: Available 24/7 in Myanmar language via Live Chat on the website

Also read mdm888's Responsible Gaming policy and Terms & Conditions.

Questions about Personal Data Protection

Yes, mdm888 uses SSL/TLS encryption, access controls, and regular security audits to protect player data. Every payment and data transfer is carried out over an encrypted connection.

We do not sell or rent data. We share limited data only with payment service providers (KBZPay, Wave Money, AYA Pay) and only where required by law. These providers are bound by agreements that meet our privacy standards.

Send a deletion request by email to [email protected] or contact us via Live Chat. All data will be deleted except records we are legally required to keep (financial records, KYC).

You can browse the website to some extent with cookies disabled, but features such as logging in, claiming bonuses, and making payments will not work properly, so we recommend keeping cookies enabled.

Retention periods depend on the type of data. Account data and payment records are kept for five years, customer support records for two years, and technical logs for one year. For more detail, refer to Section 8 of this policy.

For significant changes, we will notify registered players by email. All policy updates are reflected in the revision date at the top of this page.